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These are just a few emails and letters from 2012-13 that we receive from our customers every day (we have so many we're afraid we can't put them all on):- Thank you to all our customer's who send us letters and emails to say thank you. So many over the past 24years, too many to list.
5th January 2013
Dear Sue, Thanks for my upholstery materials - all arrived and are excellent. Thanks for your care. Hilary Gray 5th December
Dear Lee-Ann Thank you for your e-mail and your companies excellent service. My order was received today. Thank you once again. Yours sincerely Ron Dobson 30th November
Hi Lee Ann Thanks for organising the braid so quickly. It is always great when a company goes the extra mile – and your example of pulling together your stock, manufacturer stock and having the additional card made up at short notice, was a great example. Your help is appreciated. Kind Regards Martin
A Furniture Clinic
26th November
Hi Sue, 22nd November
What a fabulous website!!! Have spent a happy time looking at your stock! Need some of your inexpensive gimp braid in grey for an antique spoonback chair I am having upholstered. Would love some samples to look at. Will need 6 metres in total when I chose one. ( and anything else I can't resist buying!) Thanx in advance 7th November
First class friendly company, good customer service, superb products, Beverley L Rees
12th October
Dear Lee Ann, My parcel arrived this morning! What service! Thank you very much. Best wishes, Sarah Blishen 21st September
Dear Jo Just to say our chair legs arrived today and we are thrilled with them. We shall definitely be ordering some more soon , when my husband has attached this first set.!! Incidentally we are thinking of ordering some cork bottoms for them as the chairs will be on a wooden floor. Thank you also for sending your brochures which are very comprehensive , but also inspiring. Well done JA Milton Kind Regards Margaret Himsworth
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Dear All at J A Milton Upholstery Supplies, 18th September
To all at J A Milton Just a quick note to say thankyou to yourselves and the Royal Mail. I placed a small order with you at about 10.30 am on Monday and less than 24 hours later at about 09.15 am the postman rang the doorbell with my order. The settee was repaired by 10.00.
I regard that as outstanding service by both yourselves and the often maligned Royal Mail.
Once again many thanks for such prompt service, and congratulations on a well designed web-site. Best Regards
Alan Must 7th September
Jo thanks for this super service it arrived this morning and is now being fitted – thank you so much for your help I know you put yourself out to get that in the post to me. With much appreciation Hope you have a great weekend Barb 20th August
Thank you for your phone call and for amending my invoice to include glue sticks. I have been most impressed with your service. 8th August
Just a message to say what excellent delivery and service.
The new castors for my sofa look great.
Thanks Graham Evans 28th July
Attention of Joan Milton. Just to say many thanks to you for the service provided, regarding the mini childs swivel chair.
We are so very pleased with this product & your service. just glad we went to Cosford for Queens Jubilee otherwise we would have missed out on seeing your display/chairs. Thank You again Henry Adams 20th July
Hi Lee-Ann,
Once again fabulous service form JA Milton, goods arrived with the post this morning, I think your company should be put in charge of running the Olympics!!!!!!!!! Many thanks Karen Shepherd. 29th June
Just a quick email to thank you for your very prompt and efficient service. Arrived this morning and I only ordered yesterday! Shall definitely be in touch again
Diana Clements
26th June
Thank you for your service. I placed my order on Saturday and I have just had it today. I wasn’t expecting my order until at least Wednesday/Thursday and I am so pleased with the service that I've received from start to finish.
Mr Blundell
19th June
Dear Lee-Ann Many thanks also for your assistance yesterday. It was greatly appreciated. Best, Helene Hi Alison (Trainee Upholsterer) Thanks so much for the lovely job you have done on the piano stool. I am really pleased with it. If you let me have the bill I will put a cheque in the post. Thanks again and please send my regards to Joan & Jo Ruth 2nd June 2012
Yes please! Mine is copy 11 so would be useful!
Thanks for the prompt, efficient & friendly service! It must be a good company to work for & in if the staff are like you!
Maggie Wilson 31st May 2012
Dear Ian, Thank you for expediting my order; it arrived yesterday. All round an excellent service. Regards David Gosling 24th May 2012
Thanks for your message. Yes we are in France at present so tend to leave the phone off! Yes foam is great and has made an excellent mattress. May I also add that Jo and Lee Ann at J A Milton were extremely helpful in ensuring that I ordered the correct type of foam and that it was cut to the correct size. All in all an excellent buying experience! Regards Ian Braynsmith
Hi Sue, Just a quick email to say many thanks for all your help regarding my delivery. Fantastic service the parcel arrived on Monday. Very best wishes and thanks again, Josette Cooke Les Agrilles 15th May 2012
Dear Lee-Ann, We received the cushions on Thursday. I would like to take this opportunity to thank you for an excellent job done. We are very happy with the results and look forward to replacing the rest of the cushions in the very near future. Once again, thank you for a most professional, efficient and friendly attitude. Warmest regards, Haleema Hawkins 5th May 2012
Dear Lee-Ann,
Fantastic service, received spring this morning at 8.45am Thank you very much.
Yours Avril Hill
2nd May 2012
Hi Jo.
Received the staple gun thanks!
Just been using it and it’s great!! So much better than the dreaded ‘Draper’!!!! Regards David Bradshaw 19th April 2012
All received so promptly . Thank you for your excellent ( as usual ) service. Anna Marshall 12th April 2012
Dear Alison Fantastic service. Your instant response enabled me to re-spring my armchair within 24 hours, from measuring up to sitting down - comfortably! Many thanks John Collingwood 28th March 2012
Many thanks for you prompt service the braid arrived today and I have my lesson on Friday so hopefully it will all be done by the end of the weekend. No doubt I will be n touch again when in need - but now I have your catalogue. Thanks Helen
29th February 2012
Hello Sue to finish. Good luck for the future .
Regards Martin
17th February 2012
Thank you very much for the replacement needle, I was impressed with your promptness after the first needle went astray in the post. I am extremely impressed with your prompt and reliable service and with the no quibble replacement. I shall certainly use your company again and also spread the word about you.
Thanks again Karen Walton on behalf of Joan Stringfellow (my mother)
7th January 2012
I would just like to say how impressed I am with the supply of gimp I ordered in the afternoon of 5th Jan. To my amazement it arrived at 11.15 a.m. on Sat. 7th Jan. I had time to finish off the covering of my dining chairs before my visitors came to lunch at 1pm!!! Margaret Holland
Thank you to all our customer's who send us letters and emails to say thank you. So many over the past 24years, too many to list. |
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