Orders, Returns & Samples

Buying Online

You can view and buy any of our products online through our online catalogue by hovering over the Product button on the navigation bar at the top of the page. You will need to give us your contact and delivery details along with your method of payment and any debit/credit details if appropriate.

Calling in Person

We are more than happy for you to call in person but would ask that you telephone first to establish that your requirements are in stock. We would not wish to cause you a wasted journey.

Mail Order

You may post your order together with a cheque/postal order or with debit/credit details (an order form can be sent to you on request) to:

J A Milton Upholstery Supplies Ltd,
Ellesmere Business Park,
Ellesmere,
Shropshire,
SY12 OEW,
UK.

Telephone

You can order over the telephone during our office hours. Please call and have your credit/debit card ready on 01691 624023.

Fax

Fax your order on 01691 624076 or e-mail to sales@jamiltonupholstery.co.uk

Office Opening Times


Monday - Thursday 8.30am - 5.30pm
Friday 8:30am - 5:00pm

 

Sample Service

J A Milton's offer a wide range of braids and fabrics and while we feature these on our website and in our brochures colours can always vary. Due to this we offer a free sample service for up to 5 samples.

Braids and Trimmings

As printed and screen colours may vary the best way to get a true colour match it is best to send us a cutting of your fabric - no matter how small.  We will then send you up to 5 colourways to choose from. If your fabric is multicoloured please state which colours you prefer to tone with the braid. It is also important to state an approximate quantity required as we may have some limited stock items and would make sure there is sufficient quantity for your needs. If you recieve your samples and they aren't suitable please give us a call so that we can discuss your requirements. 

Fabrics, Leathers and Vinyls

At J A Milton's we have a wide range of fabric books to help find the perfect fabric for you. Some of these are featured on our website but many are just in our show room so please contact us with your requirements and we will help to find your fabric.

How to Order your Samples

J A Milton's offer FREE samples -  Order FREE of charge up to 5 samples of braid or 3 samples of top fabric, leather, faux leather and suede. If you require more than 5 samples of braid or 3 samples of fabric, leather and vnyl, a £5 fee will apply for every 5 additional samples ordered. The fee is refundable on orders over £30 when you go on to purchase your braid or fabric.

Returned Goods/Cancelled Orders

You have the right to cancel or return your order under the Distance Selling Regulation however; refunds may not be given for items that have been specifically made to order for a customer, or cut to customers requested measurements or returned in a state considered not to be re-saleable. Items must be returned and received within 14 days from the day of dispatch and in a resalable condition and accompanied by our returns form for a refund to be given.

If you wish to cancel your order or your goods arrive damaged, please phone us on 01691 624023 or email us at sales@jamiltonupholstery.co.uk

If you choose to return any product to us, you are responsible for the carriage fees, we are not responsible for any loss or damage in transit or due to bad packing.

Returned or damaged items must be accompanied by our returns form click here.