Customer Feedback

What our customers say

We have had thousands of happy customers during our 30 years of business. Here at J A Milton we pride ourselves in providing high quality products, expert advice and go the extra mile to provide you with a service that will leave you more than satisfied.

As you can imagine, we have received so many customers who have sent in letters and emails over the past 30 years there is just too many to list. Here are some of the nice things our customers have said about our service and products.

J A Milton

I’d just like to thank you for the speedy service you provided with my small order for springs. Broken springs removed and new ones fitted all in a day.

Thanking you

Kind regards
Steve Price
29th September

Dear Madam,

My order has been delivered today without any problems. I would just like to say thank you very much for the excellent service that you have provided. From the friendliness of the staff to the fast dispatch and delivery, superb service. I will definitely recommend your company, five stars.

Stay safe and well,
Michael Winch
23rd September

Dear All at J A Milton,

With some excellent advice from the sales team I purchased the Senco pneumatic stapler package. The package comes with compressor, stapler, air hose and two connectors, a well packaged and speedy delivery and excellent value for money.

I am a professional antique restorer and upholsterer and have been using this product for a couple of weeks now and I am very impressed with the quality and performance. I highly recommend the product and the great advice from J A Milton.

Martin Cox Cox & Pierce Antiques
18th September

J A Milton,

Fast delivery, a company you can trust for all your upholstery needs, will be buying again, in fact I’ve already purchased materials again the day of the first purchase delivered, highly recommended.

3rd September


Our order was delivered the next day and we were kept informed of the progress. The quality of the product was excellent. We have used it and are delighted with the results. Thank you.

P & K Howell
2nd September

Dear J A Milton,

Love the website with all the videos and outstanding customer service too. Highly recommended and will certainly return.

L Lewis
1st September

Good morning,

I just wanted to drop you a line to thank you for your amazing service, yet again. I ordered the items I needed for my upholstery course on Monday afternoon and they arrived early Tuesday morning;, in these difficult times this is impressive.

I have recommended you to other students and will continue to do so.

Thank you once again, stay safe.

Jane Beckett
23rd August

Dear J A Milton

I wanted to order products to reupholster a chair and was uncertain of exactly what I would require. The person on the telephone was very helpful in guiding me on the products I needed and the website easy to navigate and order from. Despite being in the middle of corona virus lock down the goods were then delivered in a timely way. I am now about to order products for my next project!

Jackie Lonsdale
10th August 2020


I felt I must email you to thank you for the absolutely fabulous service I received from you over my order for covered buttons. From the moment I placed the order over the phone until I received the order the order back .

Thank you very much.

P C Kilby
3rd August 2020

Dear Natasha

Thank you for your excellent service and our order which arrived so promptly yesterday.
We now have everything we need for our upholstery project.

Kind Regards
Brian Fernihough
16th July 2020

I found the website very helpful with lots of tips and hints that I used to reupholster a 60 year old chair which my parents bought when they were first married. I have never attempted re upholstery before, I have worked with material for clothing etc but this chair has been a challenge for me. Thanks to the comprehensive list of equipment and materials available, the J A Milton website has been so useful for me. The items I ordered arrived in good time and well packaged. I have just completed the chair and I am so pleased with it.
Thank you J A Milton

13th July 2020

Whenever I have contacted J A Milton Upholstery Supplies to either order something or to ask for advice I have always found them to be very helpful efficient and knowledgeable. This makes dealing with them a pleasant experience, I would certainly recommend them to anyone who was looking for a good upholstery retailer.

Jennifer Burrows
10th July 2020

Hi Lee-Ann

Brilliant upholstery supplier which has everything you need, great delivery and really useful and interesting instruction videos online.

Sue Hubbard
9th July 2020

Hi Lee-Ann

I’ve only just started using J A Milton and from now on I won’t use anyone else for my upholstery needs. Excellent quality, reasonable price and really fast delivery.

Elaine Elsey
1st July 2020

To All at J A Milton

Just want to say a massive thank you for the quality of service I received during this time we are all experiencing.

Again Thank You

Kind regards

Wendy Robshaw
6th June 2020