Customer Service

You can contact our customer service team by calling 01691624023 and we will be happy to help you.

Other ways to contact us, especially out of office hours, are: emailing or by leaving a voicemail out of hours with your name and contact number. We will get back to you as soon as possible.

Opening times

Monday – Friday 8.30am – 5.00pm
Saturday and Sunday – Closed

If you have an upholstery question we have our hints and tips pageYoutube channelblog which may have some answers to help you.

Please see our frequently asked questions page for issues regarding orders and deliveries.

Sample Service

JA Milton’s offer a wide range of braids and fabrics and while we feature these on our website and in our brochures, colours can always vary. Due to this we offer a free sample service, for up to 5 samples.

Braids and Trimmings

As printed and screen colours may vary, the best way to get a true colour match is to send us a cutting of your fabric – no matter how small.  We will then send you up to 5 colourways to choose from. If your fabric is multicoloured, please state which colours you prefer to tone with the braid. It is also important to state an approximate quantity required, as we may have some limited stock items and would need to ensure that there is sufficient quantity for your needs. If you receive your samples and they aren’t suitable, please give us a call so that we can discuss your requirements. 

Fabrics, Leathers and Vinyls

At JA Milton’s we have a wide range of fabric books to help find the perfect fabric for you. Some of these are featured on our website but many are just in our show room, so please contact us with your requirements and we will help to find your fabric.

How to Order your Samples

JA Milton’s offer FREE samples – Order FREE of charge up to 5 samples of any fabric. If you require more samples, a £5 fee will apply for any additional samples ordered, with a maximum of 5. This fee is refundable on orders over £30, when you go on to purchase your braid or fabric.